Terms and Conditions
GENERAL PURCHASE CONDITIONS
insomniastudio.eu is an e-commerce website (hereinafter “the Online Store”) owned by Lucia Carboni. with tax address at Carrer de l’Avenir 29, local 4 (Barcelona) with NIF X2470870A.
1st. The Client is the natural or legal person who contracts the products or services marketed from the Online Store.
THE ONLINE STORE
insomniastudio.eu as it is dedicated to the distance selling of clothing.
INFORMATION AND DATA
The use of this website is for people over 18 years of age and the user declares that they are of legal age.The sales area of shop.insomniastudio.eu is the Peninsula (Spain), the Balearic Islands, members of the EC, territories of non-member states of the European Union, the Canary Islands and Ceuta or Melilla.insomniastudio.eu reserves the right to modify the content, product or services marketed from the website, as well as the commercial offers presented at any time.
insomniastudio.eu makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of insomniastudio.eu, it will be corrected immediately. If there is a typographical error in any of the prices shown and a Client has made a purchase decision based on this error, insomniastudio.eu will notify the Client of this error and the client will have the right to cancel their purchase at no cost on their part.
The contents of the website shop.insomniastudio.eu could, on occasions, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the Customer will have the right to cancel their purchase at no cost on their part.
insomniastudio.eu is not directly or indirectly responsible for any of the information, content, statements and expressions contained in the products marketed by insomniastudio.eu. This responsibility rests at all times with the manufacturers, producers or distributors of these products. The Client understands that insomniastudio.eu is an intermediary between him and said manufacturer or distributor.
To make a purchase, the Customer has to select the products they wish to buy and add them to the shopping cart by pressing the button that contains an icon of a cart. Once you have added the products you want to buy to the cart, you have to click on the “Show shopping cart” button.To process the order, you must provide the data requested, unless you have registered as a customer, and choose the payment method you prefer. Once the requested information has been provided and the order accepted by the Customer, the purchase has been made.
ATTENTION: The expressed price does not include the shipping costs that may be generated since the rates vary depending on the destination and the weight of the final order.
The prices of the products displayed on the insomniastudio.eu website include the Value Added Tax (VAT) which, if applicable, is appropriate to apply.Purchases that are to be delivered within the territory of any of the member states of the European Union will be subject to VAT. If shipments will be made in territories of non-member states of the European Union, the Canary Islands, Ceuta or Melilla.
WAY TO PAY
When placing the order, the customer can freely choose to pay for purchases made by credit or debit card (Visa, MasterCard, Maestro y Union Pay), transfer or Paypal. In certain cases and to prevent possible fraud, insomniastudio.eu reserves the possibility of requesting a specific form of payment in the event that the identity of the buyer is not reliably proven.
SHIPMENT OF PRODUCTS
The Online Store offers a delivery system. The customer will have to take into account that the delivery times, the quality of the service, the delivery point and the cost, are carried out by transport operators and not by the Online Store.insomniastudio.eu sends orders to its customers through transport companies of recognized national and international prestige. The delivery date to the Customer’s home will be: Peninsula (Spain) between 24/48 hours; Balearic Islands and Portugal between 48/72 hours; Countries not members of the European Union between 10-15 days depends on the population, European Union countries between 5 and 7 days; from the date of dispatch of the order from the warehouse and will depend on the availability of the chosen product and the shipping area. The transport times are indicative.
CUSTOMER RIGHTS AND RETURN POLICY
insomniastudio.eu does not guarantee its Clients the availability or delivery time of the products offered from the website, except for the products in which a specific guarantee or availability is expressly cited.insomniastudio.eu guarantees its customers the possibility of canceling their order at any time and at no cost as long as the cancellation is communicated before the order has been made available to the carrier for shipment.insomniastudio.eu will not make returns for plain dresses.
– Defective products Given the nature of the product, returns of defective, deteriorated or broken products due to transport will be accepted, for which the Client will have a period of fourteen calendar days from the receipt of the order, where the arrangements will be made. necessary to replace it with a new one in perfect condition and without any additional charge.
If the product is not available, shop.insomniastudio.eu will proceed to return the amount that the customer has paid, according to the payment method used in the purchase.
– Products in good condition During the fourteen calendar days after receiving the order, the customer may return and / or exchange any item purchased in the insomniastudio.eu Online Store provided they meet the following conditions: they have not been opened or used, have the original label and keep their original packaging or box. Provided that all these requirements have been respected and the product in question has been returned together with the delivery note and if the invoice issued, shop.insomniastudio.eu, it will proceed to refund the amount of the returned products. If the return cannot be accepted due to lack of compliance with the conditions indicated above, insomniastudio.eu will contact the customer.
If a different product to the one requested by the Client was delivered by error from shop.insomniastudio.eu, it will be withdrawn and the correct product will be delivered without any additional charge to the Client.
For any incident related to the return of items from our Store, you can contact the Customer Service department via email:
OBLIGATIONS OF THE CLIENT
The Insomniastudio.eu Client undertakes at all times to provide accurate information about the data requested in the user registration or order forms, and to keep them updated at all times.The Client accepts the present general conditions included in the present contract.
insomniastudio.eu, will provide the Client with an identifier and a password (as the case may be, chosen by the Client). The Client undertakes to keep their personal access codes confidential and with the utmost diligence.
SECURITY AND CONFIDENTIALITY
insomniastudio.eu guarantees security and confidentiality in all your transactions. All banking operations are carried out through a secure server, based on the SSL standard that protects data.All personal data provided by the Client to insomniastudio.eu will be included in a personal data file created and maintained under the responsibility of Lucia Carboni, in compliance with that provided in Organic Law 15/1999 of December 13, Protection of Personal Data, the Client, at any time can exercise the rights of access, rectification, cancellation and opposition to their personal data by communicating it by email to firstname.lastname@example.org or Carrer de l’Avenir 29, local 4 08021 (Barcelona).
Insomniastudio.es does not guarantee the continuous and permanent availability of the Online Store service. It is thus exonerated from any responsibility for possible damages caused as a result of the lack of availability of the Online Store. In these cases, insomniastudio.eu will use its best efforts to give 24 hours notice of the interruption. insomniastudio.eu will not be responsible for the interruption, suspension or termination of the Online Store service.
At insomniastudio.eu you can make purchases 24 hours a day, 7 days a week, all year round.
APPLICABLE LEGISLATION AND COMPETENT JURISDICTION
The purchases made with insomniastudio.eu are subject to Spanish legislation. In the event of any conflict or discrepancy, the competent jurisdiction will be the one established by Spanish law in its consumer and user law.
NULLITY AND INEFFECTIVENESS OF THE CLAUSES
If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect this provision or the part of it that is null or ineffective, the present general conditions subsisting throughout the rest, considering such provision totally or partially as not included.
SOCIAL MEDIA GIVEAWAY
- For the purposes of these Terms and Conditions, “The Promoter” refers to *INSOMNIA STUDIO* whose Instagram handle is @insomnia.studio The “Prize” refers to *Sunkiss Feather Emerald Dress*.
- By entering the competition you agree to be bound by these terms and conditions. All entries must be received by the established date. One (1) winner in Europe excluding UK will be selected at random by The Promoter on the established date and the winner will be notified on or after this date.
- The Promotors competitions with entry via Instagram are open only to residents in Europe (excluding UK). One (1) winner will be chosen at random from all entrants and across all platforms.
- No purchase necessary. Winners will not be required to pay to enter the competition.
- Entrants must be over 18 years old on the date of their entry.
- Instagram or Facebook are not in any way affiliated or involved in the competition.
- Each entrant shall enter the competition via Instagram by tagging another Instagram user in the comments of the specified post by @insomnia.studio and following this Instagram profile.
- The Prize will be awarded to a randomly selected winner who has entered on Instagram, using a random number generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.
- The Promoter will not be help liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
- To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.
- To the extent permitted by applicable law, The Promoter shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.
- Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.
- The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.
- In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
- The Promoter’s decision is final. No correspondence will be entered into.
- The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.